Partners - CSC Services

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State Designated Agency (SDA)
State Designated Agency (SDA) is a state government agency responsible for implementation of CSC scheme in the respective State. SDA primarily facilitates e-readiness of the State and provides policy and regulatory support.

SDA facilitates integration of existing ICT-enabled Government schemes into the CSC scheme. It also helps identify CSC locations, coordinates with various State departments and facilitates capacity building and awareness campaigns within the State.
Central Ministries & Departments
CSC SPV partners with various ministries, their departments and other central agencies to offer various services to the citizens. Some of these partnerships include:
Partner Ministries & Agencies
  • Ministry of Minority Affairs
  • Ministry of Corporate Affairs
  • National Bank for Agriculture & Rural Development (NABARD)
  • Investor Education and Protection Fund (IEPF)
  • Ministry of Health and Family Welfare
  • Ministry of Communications
  • Ministry of Finance
  • Ministry of Panchayati Raj
  • Ministry of Women and Child Development
  • Ministry of Minority Affairs
  • Ministry of Law & Justice
  • Ministry of Textiles
Village Level Entrepreneur
The key stakeholder of the CSC scheme is the Village Level Entrepreneur (VLE), as the CSC operators are known. A network of 2.70 lakh VLEs, of which 1.63 lakh are in Gram Panchayats, are actively providing various online public utility and financial services to citizens, quality healthcare, apart from boosting entrepreneurship and employment in villages and smaller towns across the country.
The VLE, with his/her strong entrepreneurial capability, sustains the CSC scheme. A good VLE not only has strong entrepreneurial traits and social commitment, apart from financial stability, he/she commands credibility and respect in the community.
Partner Banks
CSC SPV has partnered with 42 public and private sector banks and regional rural banks to enable CSCs to become Banking Correspondent Agents / Customer Service Points to deliver various banking and financial services.

Kiosk banking solutions through the CSCs provide the following services:
  • Deposit /Withdrawal/ Remittance of money in an account with any bank
  • Balance Enquiry and issue Receipts/ Statement of Accounts
  • Disbursal of credit facilities to borrowers involving small amounts strictly as per the instructions of the Bank
  • No Frills Savings Bank account
  • Recurring Deposit Accounts / Remittances / Fixed Deposit
  • Overdraft/Retail loans
  • Kisan Credit Card(KCC)/General Purpose Credit Card (GCC)
  • Third party financial products (with prior approval of the concerned Bank)
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